Customer Care

Oshkosh AeroTech Customer Care Solutions

We understand the importance of ongoing customer support. Our products are assets with a useful life spanning decades. We stand by our products, and by you, with unparalleled technical support, service, maintenance options, parts supply, inventory and parts management, inspections, upgrade options and other products and services. At Oshkosh AeroTech, we are right there with you.

placeholder_200x200

Customer Care

yellow-line

Managed Preventative Maintenance

Customer Care is a customized product support program that helps maximize the availability, productivity, and profitability of your Oshkosh AeroTech equipment. Whether your fleet consists of new Oshkosh AeroTech produced GSE, or equipment that is just new to your location, now you can realize the benefits that only OEM personnel, products and solutions can provide.

Customer Care is extremely flexible and can be tailored to several levels of service types, frequencies, and locations. Whether you are interested in focusing on a specific equipment group, getting deicers ready for the winter season, or are simply seeking factory expertise on equipment that has just been transferred to your station, trust Oshkosh AeroTech to maximum uptime for your Oshkosh AeroTech fleet.

Customer Care Equipment & Training Services:

  • Tempest Deicer Preseason Services
  • Inspection + Maintenance Services
  • Troubleshooting + Repair Services
  • Fleet Analysis
  • PRoACTIVE Maintenance Kits
  • Factory Direct Training
  • Extended Warranties
  • Recommended Spare Parts List (RSPL)

Customer Care Benefits:

  • Discounts on Repair Parts
  • Discounted Repair Labor Rates
  • Extended Warranties on Repairs
  • Priority Scheduling